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Contact Us

If you require maintenance services, please call 301-435-8000 or use our online maintenance request website.

For Issues related to maintenance, custodial, key, other services: ORF Issue Escalation Procedures. 


If you have suggestions to improve our website, questions about information on the site, or cannot find the NIH facilities information you need, Email: ORF Response.


Every effort has been made to ensure that the information available on our website is accessible to all. If you use special adaptive equipment to access the Web and encounter problems when using our site, please let us know. Email: ORF Response and we will provide the information to you in an alternate format. It would be helpful if you can be as specific as possible when describing the information you seek. 


Address mail to: 

Office of Research Facilities Development and Operations
Building 13, Suite 201, MSC 5759
Bethesda, Maryland 20892-7172


To reach someone in one of our divisions, call one of the numbers below, or go to our online phone dir​ectory.



Office of the Director
Dan Wheeland, Director, 301-594-0999.
Office of Hospital Physical Environment (OHPE)
Rozario A.(Tony) Francis is the Director/Chief, 301-594-6472.
Division of Facilities Planning (DFP)
Rick Herring is the Director, 301-803-8780.
Division of Facilities Operations and Maintenance (DFOM)
Donna Phillips is the Director, 301-496-5086.
Office of Acquisitions, ORF (OA-ORF) 
Kala Shankar is the Director, 301-402-0878.
After Hours Emergency Phone Number 240-479-1840.
Division of Technical Resources (DTR)
Farhad Memarzadeh is the Director, 301-435-8746.
Division of Environmental Protection (DEP)
William (Kenny) Floyd is the Director, 301-496-3537.

Division of Budget and Financial Management
Victoria Davis is the Director, 301-594-0999.
Division of Facilities Stewardship (DFS)
Ramin Zandpour is the Director, 301-273-5657. 
Division of Design and Construction Management (DDCM) 
Rick Robey is the Director, 301-827-4509.


Maintenance Requests                           301-435-8000

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This page was last updated on Jul 16, 2024